Pricing
Done-for-you Help Center migration & knowledge base creation. Up and running in days.
Free Trial
Try HappySupport without credit cards.
0€/14 days
Features:
10 aktive articles
1 Knowledge Base
GitHub Connection
AI Editing & Generation
1 Language
Auto-Screenshot Update
AI Screen Recorder
Starter
For SaaS teams just starting their Help Center.
129€/Month
Features:
50 active articles
1 Knowledge Base
Limited Agent Actions
AI Screen Recorder
100 Search queries/mo
1 Seat
AI Article generation
Analytics & Feedback
Professional
For fast-growing SaaS teams that need more automation.
399€/Month
Everything in Starter, plus:
300 active articles
3 Knowledge Bases
Multi-Repo Git-Update
1 Localization
500 Search queries/mo
5 Seats
Glossary
50 Screenshot updates
Scale
For enterprises that need maximum usage and security.
899€/Month
Everything in Pro, plus:
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750 acive articles
10 Knowledge Bases
Unlimited Agent Actions
5 Localizations
2000 Search queries/mo
10 Seats
In-App Onboarding Agent
200 Screenshot updates
Compare Features ⬇︎
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Early customers love us
Lisa Alber
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“Every product update used to mean a week of updating screenshots and rewriting guides. Now our docs update themselves. My team finally works on customer success instead of content maintenance.”
Lisa Alber
Director of Customer Success
“We hired 2.5 FTEs just to create and maintain our help-center. HappySupport would have saved us over 5000$/mo.”
Fabian Silberer
Co-Founder of Sevdesk & Investor in HappySupport
“We had 200+ Zendesk articles and no idea which ones were still accurate. Now we do. Automatically.”
Benedikt Brand
CEO of Flip
Benedikt Brand
Help Center migrating from
Active on HappySupport
We are doing the migration for you. Don't worry!
Knowledge Base Management
Number of Help Centers
1
1
3
10
Editor (Markdown, Advanced WYSIWYG)
✔
✔
✔
✔
Glossary & Terminology
✔
-
✔
✔
Tags
✔
✔
✔
✔
Categories & Folders
✔
✔
✔
✔
Analytics
✔
✔
✔
✔
Article Feedback
✔
✔
✔
✔
Intelligent Internal Search
✔
✔
✔
✔
Help Article Management
Articles per Month
10 one-time
10
30
60
7 Help Article Templates
✔
✔
✔
✔
HappyRecorder + DOM Capture
✔
✔
✔
✔
AI Article Writer
✔
✔
✔
✔
Article Status (Draft, Published)
✔
✔
✔
✔
Share Articles Privately by Link
✔
✔
✔
✔
Downloadable Articles (HTML, PDF)
✔
✔
✔
✔
Auto-Translation
-
-
1 Localization
up to 10 Localizations
Keep Documentation Fresh
GitHub Handoff Sync
✔
✔
✔
✔
Active Articles (total)
10
50
300
750
Auto-Screenshot Updates (Beta)
10 one-time
-
50/mo
200/mo
In-app Onboarding Tours and Communication
Banner & In-App Messaging (coming soon)
✔
-
-
✔
In-app Onboarding Agent (coming soon)
✔
-
-
✔
User Session Tracking (coming soon)
✔
-
-
✔
Help Center Visibility
Optimized for LLMs & AI Agents
✔
✔
✔
✔
Meta Title and Description
✔
✔
✔
✔
Robots.txt
✔
✔
✔
✔
Automatic Sitemap
✔
✔
✔
✔
Automatic Open Graph
✔
✔
✔
✔
Reduce Support Tickets
AI Chatbot
✔
100 queries/mo
500 queries/mo
1500 queries/mo
MCP Server (coming soon)
✔
✔
✔
✔
Team & Collaboration
User Seats (incl.)
1
1
5
10
Collaboration Features
-
-
✔
✔
Customization & Branding
Custom Branding
-
-
✔
✔
Custom Domain
-
-
✔
✔
Migration & Import
1-Click Zendesk Import
✔
✔
✔
✔
Migration from Other Help Centers
✔
✔
✔
✔
Security & Service
GDPR compliant
✔
✔
✔
✔
No AI Model Training
✔
✔
✔
EU/German Servers
✔
✔
✔
✔
Support
Standard
Standard
Priority
Premium
Knowledge Base Management
Number of Help Centers
1
Editor (Markdown, Advanced WYSIWYG)
✔
Glossary & Terminology
✔
Tags
✔
✔
✔
✔
Categories & Folders
✔
✔
✔
✔
Analytics
✔
✔
✔
✔
Article Feedback
✔
✔
✔
✔
Intelligent Internal Search
✔
✔
✔
✔
Help Article Management
Articles per Month
10 one-time
7 Help Article Templates
✔
HappyRecorder + DOM Capture
✔
AI Article Writer
✔
✔
✔
✔
Article Status (Draft, Published)
✔
✔
✔
✔
Share Articles Privately by Link
✔
✔
✔
✔
Downloadable Articles (HTML, PDF)
✔
✔
✔
✔
Auto-Translation
-
-
1 Localization
up to 10 Localizations
Keep Documentation Fresh
GitHub Handoff Sync
✔
Active Articles (total)
10
Auto-Screenshot Updates (Beta)
10 one-time
In-app Onboarding Tours and Communication
Banner & In-App Messaging (coming soon)
✔
-
-
✔
In-app Onboarding Agent (coming soon)
✔
-
-
✔
User Session Tracking (coming soon)
✔
-
-
✔
Help Center Visibility
Optimized for LLMs & AI Agents
✔
✔
✔
✔
Meta Title and Description
✔
✔
✔
✔
Robots.txt
✔
✔
✔
✔
Automatic Sitemap
✔
✔
✔
✔
Automatic Open Graph
✔
✔
✔
✔
Reduce Support Tickets
AI Chatbot
✔
100 queries/mo
500 queries/mo
1500 queries/mo
MCP Server (coming soon)
✔
✔
✔
✔
Team & Collaboration
User Seats (incl.)
1
1
5
10
Collaboration Features
-
-
✔
✔
Customization & Branding
Custom Branding
-
-
✔
✔
Custom Domain
-
-
✔
✔
Migration & Import
1-Click Zendesk Import
✔
✔
✔
✔
Migration from Other Help Centers
✔
✔
✔
✔
Security & Service
GDPR compliant
✔
✔
✔
✔
No AI Model Training
✔
✔
✔
EU/German Servers
✔
✔
✔
✔
Support
Standard
Standard
Priority
Premium
Knowledge Base Management
Number of Help Centers
1
Editor (Markdown, Advanced WYSIWYG)
✔
Glossary & Terminology
-
Tags
✔
✔
✔
✔
Categories & Folders
✔
✔
✔
✔
Analytics
✔
✔
✔
✔
Article Feedback
✔
✔
✔
✔
Intelligent Internal Search
✔
✔
✔
✔
Help Article Management
Articles per Month
10
7 Help Article Templates
✔
HappyRecorder + DOM Capture
✔
AI Article Writer
✔
✔
✔
✔
Article Status (Draft, Published)
✔
✔
✔
✔
Share Articles Privately by Link
✔
✔
✔
✔
Downloadable Articles (HTML, PDF)
✔
✔
✔
✔
Auto-Translation
-
-
1 Localization
up to 10 Localizations
Keep Documentation Fresh
GitHub Handoff Sync
✔
Active Articles (total)
50
Auto-Screenshot Updates (Beta)
-
In-app Onboarding Tours and Communication
Banner & In-App Messaging (coming soon)
✔
-
-
✔
In-app Onboarding Agent (coming soon)
✔
-
-
✔
User Session Tracking (coming soon)
✔
-
-
✔
Help Center Visibility
Optimized for LLMs & AI Agents
Meta Title and Description
Robots.txt
Automatic Sitemap
✔
✔
✔
✔
Automatic Open Graph
✔
✔
✔
✔
Reduce Support Tickets
AI Chatbot
✔
100 queries/mo
500 queries/mo
1500 queries/mo
MCP Server (coming soon)
✔
✔
✔
✔
Team & Collaboration
User Seats (incl.)
1
1
5
10
Collaboration Features
-
-
✔
✔
Customization & Branding
Custom Branding
-
-
✔
✔
Custom Domain
-
-
✔
✔
Migration & Import
1-Click Zendesk Import
✔
✔
✔
✔
Migration from Other Help Centers
✔
✔
✔
✔
Security & Service
GDPR compliant
No AI Model Training
EU/German Servers
Support
Standard
Standard
Priority
Premium
Knowledge Base Management
Number of Help Centers
3
Editor (Markdown, Advanced WYSIWYG)
✔
Glossary & Terminology
✔
Tags
✔
✔
✔
✔
Categories & Folders
✔
✔
✔
✔
Analytics
✔
✔
✔
✔
Article Feedback
✔
✔
✔
✔
Intelligent Internal Search
✔
✔
✔
✔
Help Article Management
Articles per Month
30
7 Help Article Templates
✔
HappyRecorder + DOM Capture
✔
AI Article Writer
✔
✔
✔
✔
Article Status (Draft, Published)
✔
✔
✔
✔
Share Articles Privately by Link
✔
✔
✔
✔
Downloadable Articles (HTML, PDF)
✔
✔
✔
✔
Auto-Translation
-
-
1 Localization
up to 10 Localizations
Keep Documentation Fresh
GitHub Handoff Sync
✔
Active Articles (total)
300
Auto-Screenshot Updates (Beta)
50/mo
In-app Onboarding Tours and Communication
Banner & In-App Messaging (coming soon)
✔
-
-
✔
In-app Onboarding Agent (coming soon)
✔
-
-
✔
User Session Tracking (coming soon)
✔
-
-
✔
Help Center Visibility
Optimized for LLMs & AI Agents
Meta Title and Description
Robots.txt
Automatic Sitemap
✔
✔
✔
✔
Automatic Open Graph
✔
✔
✔
✔
Reduce Support Tickets
AI Chatbot
✔
100 queries/mo
500 queries/mo
1500 queries/mo
MCP Server (coming soon)
✔
✔
✔
✔
Team & Collaboration
User Seats (incl.)
1
1
5
10
Collaboration Features
-
-
✔
✔
Customization & Branding
Custom Branding
-
-
✔
✔
Custom Domain
-
-
✔
✔
Migration & Import
1-Click Zendesk Import
✔
✔
✔
✔
Migration from Other Help Centers
✔
✔
✔
✔
Security & Service
GDPR compliant
No AI Model Training
EU/German Servers
Support
Standard
Standard
Priority
Premium
Knowledge Base Management
Number of Help Centers
10
Editor (Markdown, Advanced WYSIWYG)
✔
Glossary & Terminology
✔
Tags
✔
✔
✔
✔
Categories & Folders
✔
✔
✔
✔
Analytics
✔
✔
✔
✔
Article Feedback
✔
✔
✔
✔
Intelligent Internal Search
✔
✔
✔
✔
Help Article Management
Articles per Month
60
7 Help Article Templates
✔
HappyRecorder + DOM Capture
✔
AI Article Writer
✔
✔
✔
✔
Article Status (Draft, Published)
✔
✔
✔
✔
Share Articles Privately by Link
✔
✔
✔
✔
Downloadable Articles (HTML, PDF)
✔
✔
✔
✔
Auto-Translation
-
-
1 Localization
up to 10 Localizations
Keep Documentation Fresh
GitHub Handoff Sync
✔
Active Articles (total)
750
Auto-Screenshot Updates (Beta)
200/mo
In-app Onboarding Tours and Communication
Banner & In-App Messaging (coming soon)
✔
-
-
✔
In-app Onboarding Agent (coming soon)
✔
-
-
✔
User Session Tracking (coming soon)
✔
-
-
✔
Help Center Visibility
Optimized for LLMs & AI Agents
Meta Title and Description
Robots.txt
Automatic Sitemap
✔
✔
✔
✔
Automatic Open Graph
✔
✔
✔
✔
Reduce Support Tickets
AI Chatbot
✔
100 queries/mo
500 queries/mo
1500 queries/mo
MCP Server (coming soon)
✔
✔
✔
✔
Team & Collaboration
User Seats (incl.)
1
1
5
10
Collaboration Features
-
-
✔
✔
Customization & Branding
Custom Branding
-
-
✔
✔
Custom Domain
-
-
✔
✔
Migration & Import
1-Click Zendesk Import
✔
✔
✔
✔
Migration from Other Help Centers
✔
✔
✔
✔
Security & Service
GDPR compliant
No AI Model Training
EU/German Servers
Support
Standard
Standard
Priority
Premium
Questions we often hear in demos
What if my features are too complex for just a recording?
That's exactly why HappyRecorder supports voice narration and text annotations alongside visual recording. For a simple button click, the visual capture is enough. For a feature with four sliders that each do something different? Add your voice explanation while recording. The AI combines both into a complete guide.
Can I trust AI-generated documentation?
No, and we don't expect you to blindly. Every guide starts as a draft. Every auto-update needs your approval. We believe documentation needs a human who knows the product. AI handles the grunt work. You keep the quality bar.
We already use Zendesk/Intercom for our help center. What now?
We don't replace your ticketing system. We make the data behind it actually useful. When your Zendesk AI bot gives wrong answers, it's not a bot problem, it's a data problem. We fix the data.
We don't even have a help center yet. What now?
Perfect starting point. Most teams that build from scratch with HappySupport have their first 10 guides live within a day. No migration headaches, no content restructuring. Just start recording.
We're a small team with no time for a new tool
No worries. With our 1-click migration onboarding feature you are up and running with HappySupport within a few hours.
Is HappySupport right for every company?
No. If your product ships less than once a quarter, your docs probably don't go stale fast enough for our auto-update to matter.
Make your help center happy. With HappySupport.
White-glove onboarding with the founders. Direct Slack line. Early access pricing.
